Enter your postcode to explore our latest deals. How to test my download and upload speeds? Running a Virgin Media broadband speed test is easy. Broadband for low income families. Virgin Media was founded in 2006. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. Select Apply changes. Help with Volt. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. The page you're looking for may have been removed, been renamed or is temporarily unavailable. Phone line - 5 mins. If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee. Please enter your email. Step 2: Check your speed. TV on the go. Broadband customers switching to or from cable networks including Virgin Media, Hyperoptic and others will still have to contact both their new and existing provider when moving across, as plans to introduce easier 'one. Fibre Broadband Deals Broadband Speed Test Broadband Postcode Checker Business Broadband TV Packages Stream from Virgin Media Landline Deals Compare all. 190+ channels. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. ie. Get average download speeds of up to 1130Mbps and add extras such as TV too, if you'd like. Virgin Media reserves the right to withdraw this offer at any time. Virgin Media is part of NTL:Telewest. The first one shows the most recently used rate from last April based on a £40 a month contract, and the other two examples provide representative examples from April 2024, based on a scenario if you entered into an 18-month contract with us in August 2023 and your subscription charge is £40 a month for the first 18 months, and the standard price. Choose your package. Mobile customers can also use the app to keep on. co . M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Compare our best Virgin Media broadband for November 2023 including M125, M250, M350, M500 & Gig1. Jeff Dodds, Chief Operating Officer at. The cable comes in to the house and connects to a small metal junction called a TV/Data Isolator (one cable in (labelled "IN"), one cable out (labelled "TV/DATA")). Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. My Virgin Media, making managing your account easier with all your information in one place. 2. Pack our kit. Available with M50 broadband or faster. Subject to availability. Why Virgin Media broadband is great for students. Virgin Mobile billing. Up to 3 WiFi Pods if needed. While most other ISPs across the UK piggyback off Openreach lines to provide internet, Virgin Media uses its own. Up to 3 WiFi Pods if needed. Just remember, there could be a £35 set up fee and a £45 rolling contract fee on all our internet with rolling contract bundles. Monday - Sunday 7:00 am - midnight EST. That means it takes a specialist to install, and if you have any problems, you’ll likely want to contact customer. Further exclusions & legal stuff apply. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Get the only TV,. Severely lacking in features. Buy now , YouFibre Community FibreWednesday, June 7 2023 Charlotte Burns Virgin Media does the lot. If you're not getting the results you expected, we'll help you troubleshoot any issues with. So, a 50 minute broadband, TV and phone. Virgin Fibre Areas only. The Big Bundle basically includes Virgin's M200 broadband, a landline with inclusive weekend landline calls and all Freeview channels – delivered via a. Excludes broadband faults and broadband network outages. This is pretty much the broadband situation in reverse. Surfshark: The best budget VPN for Virgin. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. BT no longer charges a 'broadband cease charge'. Parental controls are a set of tools designed to protect and keep children safe online. 61. 86% network reliability, so the whole household can scroll, meme and stream. Broadband for low income families. Dynamic Page Builder | Virgin MediaCable broadband from Virgin Media. Sub-Forums: Webspace, E-Mail & Browsing Issues. Overview. Includes a 30-day money-back guarantee so you can try it risk-free. Claim up to three (if needed) with our WiFi guarantee. My Virgin Media makes managing your account easier with all your information in one place. Pick a category to get started. This more than a 4K streaming stick: aside from a good selection of free-to-watch channels available to everyone, the following paid subscriptions were available on Stream at the time of writing. All our deals are unlimited broadband packages - download and stream what you like. If you can’t get Virgin Media and want speedy broadband, don’t worry – you have a lot of other providers to choose from. 5 million free UK WiFi hotspots to the exclusive rewards, treats and experiences from Priority, and much more. Make a payment. 168. When you’re booking your move, let us know if you want to choose a new package for your new home. 794m. netvirginmedia. Find the best deal for you with average speeds of up to 1130Mbps. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. For instance, BT’s most popular Fibre Essentials, Fibre 1 and Fibre 2 provide average speeds of 36Mbps, 50Mbps and 67Mbps respectively. com Building connections that really matter. The TV film follows a budding singer-songwriter. Contacting us. I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window. 50 per month. Offering average download speeds of 264Mbps, our M250 Fibre broadband is great for households with multiple users online at once. The password is printed on the bottom of the Hub. Access Virgin Media router settings in modem-only mode. Don’t plug the power cable into a plug socket yet. The only serious rival that's available right now is the Sky Glass, a streaming TV loaded with Sky's interface as well as quick access to on-demand content and live channels. All our services will be set up so, once you’re in your. Virgin Mobile. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Virgin Media M350 Fibre Broadband. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a super speedy 1. We’ve been recognised year. Virgin Media support opening hours. To cancel your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or through a page on their website. Advertised Speed: 5 Mbps Expected Speed. Virgin Media employs around 12,000 people directly in the UK and is part of Liberty. It seems Virgin Media is now offering the Hub 5 as standard to customers who take or upgrade to. Broadband. 2 Virgin Media has. What do the colours mean? Yellow. 5Gbits/sec Ethernet port for even faster wired connections. 296. Broadband, TV, Phone & SIM. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Website. It has to be. Virgin Media is facing calls for the telecoms watchdog to urgently investigate the legality of its broadband contracts, under. I switched mine out in November 2020 and it’s not skipped a beat since. Available with M50 broadband or faster. That could come up in handy as Virgin continues to upgrade its speeds beyond a gigabit. Virgin Media has collected 1993 reviews with an average score of 1. These tools can be installed across all devices, including mobile phones, computers and consoles. This is a record-breaking increase from the provider, as it's tied to the high rates of inflation the UK has recently. Virgin Media O2 launched its first ever joint product, Volt, in October 2021, which offers exclusive benefits when your household is with both Virgin Media and O2. Struggling to pay. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. From November 24 - 27, the broadband provider will shave off the cost of its 1000Mbps package, going from £27. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. It really is as bad as the reviews. Find out how to switch broadband providers to Virgin Media. 168. Zen Business. ac. Try someone effected in modem mode with just one sired PC. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband –. social) Virgin Media has committed to upgrading its entire UK broadband network to full-fibre by 2028. The computers and devices you wish to authorise are set up so that. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Media is part of NTL:Telewest. Broadband Speed Test. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). £8p/m extra or included with Gig1 or Volt. Virgin's biggest and best broadband and TV package is the Ultimate Volt Bundle. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. Which is the latest Virgin router? Virgin’s latest router is the Virgin Media Hub 5. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Report the fraudulent caller. Laggy web portal. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. Our network delivers the fastest widely-available broadband speeds to homes and businesses. M350 – 362Mbps, great for gamers, video streamers and at-home workers. - Not all support team members are aware of this information when providing assistance. Virgin Mobile - Other legal stuff from 17 June 2022. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: Save BIG on Virgin’s Fibre M125 Broadband and receive £50 in bill credit. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. To experience the full range of the Connect app’s features, you’ll need our mighty Hub 3. BT is also the largest player in fixed line calls , accounting for 15. 150 – if you’re calling from a Virgin Media mobile or mobile. 7 million Virgin Media broadband, TV and landline customers. Verdict. Or. Broadband & sim deals. Mon - Sat 9am to 6pm Technical Support. Fibre broadband. Subnet prefix length 255. 2. For mobile enquiries, call 03456000789*. no setup cost. Broadband & sim deals. Its Gigabit fibre broadband can deliver an average download speed of 1,130 Mbps, which is the fastest in the UK. 50. When you place your order, we'll let you know. Gig1 Fibre Broadband will future-proof and bring harmony to your home. The operator’s network currently predominantly uses Hybrid Fibre Coax (HFC) technology but also some Fibre-to-the-Premises (FTTP) via Radio Frequency over Glass. See virginmedia. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. 5Gbits/sec Ethernet port for even faster wired connections. How to cancel Virgin Media Broadband and TV. Unless you're already on the fastest speed in your area, there is a good chance that you’ll be able to opt for an upgrade when renewing. For broadband, TV, landline, and account enquiries, phone 03454541111*. These phone numbers work for people in the UK only. 50 per month. They constantly increase your prices without telling you. Manage your account with My Virgin Media. Get more information on the advertised Virgin Media broadband speeds here. Advertised Speed: 54 Mbps Expected Speed Range: 53 - 55 Mbps Minimum Guaranteed Download Speed: 27 Mbps. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. 296. The new fibre phone line is designed to work with the same phones as the old copper line. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. You’ll find some simple step-by-step instructions telling you how to set up each of your services. 12 month or 30-day rolling contracts. Typically, extenders are linked through a wired port using an Ethernet cable. Virgin Media offers plenty of channels, but crucially, not Sky Atlantic. If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team . Virgin Media broadband speeds. Virgin Fibre Areas only. 1. With Virgin Media, you can get faster than ever speeds at home with our future-ready Gig1 Fibre Broadband . That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. The. Further exclusions & legal stuff apply. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Helps dispense four million medical prescriptions. Virgin Media Volt is a benefits package for customers who take both Virgin Media broadband and an O2 mobile plan. Slow performance. Further exclusions & legal stuff apply. M350 – 362Mbps, great for gamers, video streamers and at-home workers. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. The Virgin Media packages on offer are: 500Mb Broadband + Loaded TV. Virgin Media is famous for its fast internet speeds. Virgin Media appears to have continued to expand the availability of their latest HUB 4. Don't waste your time trying to cancel your services even your contract ended via phone or sms or chat. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Sky TV. If your original Virgin Media broadband contract is up and you’re now on a rolling monthly deal, getting out is pretty simple. Bundle your deals. . uk. Gateway 192. All Rights ReservedVirgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. Tap the App. Line rental and unlimited inclusive calls included in the monthly cost. Reliable connection. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. Now, customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like. comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. Virgin Media broadband deals Why choose Virgin Media? Consistently fast speeds : Enjoy some of the fastest broadband speeds in the UK. Change the password. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Last modified on Thu 24 Aug 2023 10. Maximum 2 devices. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. We couldn’t resist boosting the usual 100Mb broadband speed by 32Mbps. Broadband & Phone. Go to Account settings, then Account details b. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. 16. This video is about how to use any website that has been blocked by Virgin Media. Selected bundles only, see below for further details. IP address 192. Not a customer? Talk to us about joining: 1800 940070. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. [email protected] in to My Virgin Media a. 1. We do broadband. Access Amazon Prime and Netflix (when you subscribe) and more when you play them. . 168. You might also need to change it if your current package isn’t available at your new address. 1. Speeds of up to M500 – average download: 516Mbps. VPN Apps for all devices and unlimited simultaneous connections. Mobile customers. £0. 1. To make sure you're getting the most from your broadband connection, first try our speedtest tool. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. The company was formed in June 2021 as a 50:50 joint venture between Liberty Global and Telefónica through the merger of their respective Virgin Media and O2 UK. AtlasVPN: A fast and secure VPN that is great for streaming. Virgin frequently offers discounts, bill credits and vouchers on its broadband and TV products. Today 12:10. Or. Booking an engineer is easy with Virgin Media. Understanding your Virgin Media bill. IP address 192. Google Play. Test your broadband speed. Currently, it operates both brands separately, but if you happen to have both services at the same time, you can access additional benefits such as double mobile data and a Virgin Media broadband speed boost via its Volt benefits. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Virgin Media’s Stream is a pocket-sized all-in-one streaming box that supports live channels, subscription streaming services, free video apps and music apps. Remove any unwanted software that may have been installed. The legal stuff . Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. It was launched shortly after Virgin Media and O2 merged in 2021. We think Virgin Media's M125 fibre broadband only is the best all-round broadband deal if you can get it. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: . Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. It works with the UK’s fastest broadband services, including Virgin Media, BT and fibre. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. I have both V+ cable TV and Virgin Broadband. TV packages. These light indicates whether the Super Hub 2 is able to make a wireless connection. Our student 12 month and rolling contacts have now ended. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Reliability: 99. I ned a new hub, red light on permanent, cannot get through to virgin media customer service QuickStart, set up and connections. It has roughly the same number of channels and an excellent TV box with useful features such as multiroom, recording, and built-in streaming support. An outage on Virgin Media’s broadband services can leave many people disconnected. 8. Exclusive student broadband deals with an '. Help with Volt. Bills and payments. As part of the Virgin Group, Virgin Media can offer a lot of security when it comes to your broadband. See Virgin Media for more. You can also add WiFi Max to our. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. 3. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Pay Monthly SIMs; Family Plan; Learn about mobile. Virgin Media offers only superfast and ultrafast broadband. Stream from Virgin Media. With average download speeds of 132Mbps, our M125 Fibre Broadband is one of our cheaper options. 255. Restart your services. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Automatic compensation scheme. 3. Customers across the country were reporting a complete failure of their broadband service for. The pandemic has shown the vital role our services play in keeping people connected to their loved ones, as well as helping millions to work from home. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Please enter the email address you use to sign in to your My Virgin Media account. In the UK, Virgin Media currently offers a range of bundles with fibre broadband and TV included from £31. 1. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Its impossible; they will transfer you some other team after 1 hour waiting then the call will drop of after another 30min (3rd time happening) I spent many hours for nothing. After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. Whether it’s running vital tests, pausing WiFi to certain devices or rebooting your Hub, you can be a WiFi wizard without getting up off your sofa or new WFH office. For all things related to Virgin Media Broadband & Dialup Internet Access. Simply return to the browser you sent the message in to check and respond. Automatic compensation scheme. If you’ve got a quick question, you can use our Virtual Assistant service. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. This promotion means you won’t pay the usual setup fee of £35. 83 per day if we don’t. 0. Select ‘Virgin Mobile Home Internet’ . If you require an alternative format bill, such as braille or audio, you will not be charged. At the start no coverage in back of 3 bedroom house. We’ve taken a closer look at what Virgin Media is offering with. When you’re booking your move, let us know if you want to choose a new package for your new home. css"> <iframe aria-hidden="true" title="GTM" src="height. You can do this by calling Virgin Media’s customer service team on 0345 454 1111. You can find these details at the top right hand corner of your bill. The most affordable plan offers internet at 132Mbps, while the most advanced offers 1130Mbps along with 230+ channels and other perks. Visit. If you're not getting the results you expected, we'll help you troubleshoot any issues with your Wifi so you can really get the most from your broadband. 16+. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. We’re one big family, and Priority is our way of saying thank you for being part of it. Rather than Live Chat, it works like a text message conversation. This promotion means you won’t pay the usual setup fee of £35. ”. So don't BS me with your stupid replies. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media help and support. Best Virgin Media broadband deal for students: Price: £27 per month: Set up fee: £35: Speed: 108Mb/s (super duper fast) Usage: Unlimited: Contract length: 12 month or 1 month rolling:Save £105. The latest to fall victim to this tactic are Virgin Media customers, who are quietly being switched to O2 plans without being told. Virgin Media’s Essential broadband has a speed of 15Mbps and a fixed price of £15 per month. Minimum term applies to your broadband service, check basket for details. Virgin Media has just announced its new Hub 5 broadband router, which is the Internet Service Provider (ISP)’s first to come with Wi-Fi 6, the latest. The Virgin Media “Essential Broadband” plan costs £12. 4GHz select. NordVPN: Our #1 pick for Virgin Media customers. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Sub-Forums: Webspace, E-Mail & Browsing Issues. Broadband, TV, Phone & SIM. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Mon-Sat 9am-5pm. Virgin Media Help - Get help, tips and advice to m. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Excludes Essential broadband customers from 10 November 2022. ©2022 Virgin Media. comblueyonder. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. Available with M50 broadband or faster. 4Ghz and 5Ghz Wireless networks. Virgin Media Volt can be thought of as a money-saving way to boost your existing Virgin Media and O2 mobile packages, or something to add on and save money with if you're a new customer to either or both. Winner: Sky. Virgin Media. The commercial, which pivots. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. These exclusive Black Friday broadband deals are another great way to fill your home with Virgin Media and enjoy fully connected entertainment for less – saving up to £204! You pay £0 a month until February, so just sit back and enjoy our best-ever TV 360 box, our Intelligent WiFi Hub and crystal-clear home phone calls, all on us. Virgin Media pricing. 123,8. Booking an engineer is easy with Virgin Media. 93% average network uptime [based on measurements from customers’ Hubs across the Virgin Media network, July 2022-December 2022] Priority: Priority is an O₂ service. Email address. As our above deals show, with Virgin’s broadband you can get an excellent selection of routers - plus lots of other performance boosting tech. TV box - 15 mins. Stream + broadband. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. To change your Wi-Fi password, click on Advanced Settings in the left-hand menu and then click Wireless, then Security. 404 - Page not found. One-off cost £0. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. Policy Overview. If you have mobile with us:. The most affordable plan offers internet at 132Mbps, while the most advanced offers 1130Mbps along with 230+ channels and other perks. From access to 3. To cancel your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or through a page on their website.